Hosting WordPress websites sure does suck these days. There’s just no politically correct way to say it. If you have a WordPress website, you have probably already discovered how sucky it is to find a good WordPress website hosting company. From a customer viewpoint, you experience downtime, website slowness, never-ending waiting for support help, viruses, failed backups, emails through your contact form not being delivered, the list is endless.
You get to the point where you start asking yourself, “Why WordPress?”
After being a “customer” of the big hosting companies for many years, and experiencing every hosting nightmare possible along the way, Here Next Year as a company finally took the plunge in 2008 to launch our own dedicated web servers for hosting. At first, we supplied hosting to only our most cherished clients who would be forgiving and willing to work with us as we learned the website hosting business.
Slowly, we started inviting workshop attendees to host with us. When we designed and developed a WordPress website, we strongly urged our new clients to host their websites on Here Next Year servers. Eventually, we opened our hosting to the general public.
The Day WordPress Website Hosting Changed
One day (it seemed like it all happened in one day anyway), the simple task of hosting WordPress websites became a chore from a web services provider standpoint. One client in particular setup their WordPress website on their own, improperly, at the beginning. They never upgraded their WordPress versions and never updated their plugins even after a full year.
What they did do was generate a lot of traffic.
The other thing they generated was something called “server load,” which impacted the operation of all of our hosting client sites on that particular server. There was also an unusual amount of what are known as “brute force” attacks because the client had never put security measures in place for their website.
We suggested (okay, BEGGED!!) the client over a period of months due to either update/upgrade their site at least monthly and put security pieces in place or pay us a maintenance fee to do it for them. They refused.
After a month of getting emergency support calls at odd times, we finally had to fire the client from our hosting.
Today, we ONLY provide WordPress hosting to those willing to pay an ongoing maintenance fee, which we call Managed WordPress Hosting.
Why Am I Telling You All of This?
There are three reasons I’m sharing this case study with you:
- To Keep You Informed – Every reputable hosting company provides Managed WordPress Hosting already or will be soon. If you continue to use WordPress, which I hope you will since there are many benefits, know that your current website hosting provider will probably be requiring you to move to a managed hosting situation of some kind soon.
ALL hosting companies are experiencing the same thing as we have where hosting clients just do not want to make the extra effort, or know how to keep their WordPress versions and plugins current on their own. Plans can range between $10 and $250 per month, so you really have to know what you’re looking for.
- To Set Your Expectations – If you have a WordPress website, you need to get on a phone call with your hosting company immediately to find out if they have (or if you are already on) a managed WordPress hosting program. If they do not, find a new hosting company…immediately!!
Don’t worry so much about spending $30, $40, even $100 per month. Paying steadily along the way is FAR less expensive than having to recreate your website from scratch because it’s consumed with deeply embedded malicious code that requires your website to be built from scratch!
In fact, as a side note, you really should scan your site for malicious code soon. You might not even know your website visitors are at being put at risk!
- To Announce a Change – Effective today, all NEW WordPress Here Next Year hosting clients will be required to purchase one of two Managed WordPress Hosting options offered through Here Next Year.
Existing customers will be made a special offer to migrate to managed hosting as well. This decision has been made in order to protect you, the hosting client, as well as other hosting clients using our web servers.
WordPress is still, we feel, one of the two BEST content management systems (CMS) on the web today. Even if you’re starting your business from day 1, WordPress is a great tool to learn and use to start or expand your business.
As with all popular software, the way it’s used and its usage criteria evolves with time. The process of hosting WordPress websites needs to evolve along with the growth of WordPress software. We hope you will embrace the need and our decision for mandating Managed WordPress Hosting and please do add any comments or questions so that we may address them and be sure to tell us too whether you agree or not that hosting WordPress sucks!